THIS FORM IS INTENDED ONLY FOR INTERNAL COMMUNICATIONS, PLEASE DO NOT SEND TO THE USER SINCE THEIR REQUEST MAY NOT BE SOLVED
Submit a request

This is important to being able to communicate with the user

You can find your Order ID in the purchase confirmation email or in the "View my tickets" under your profile.

please add the following info from user to make the process easier: - A screenshot of your payment confirmation -Payment method used -If you paid by credit/debit card, its last 4 digits -If you paid by Apple Pay or Google Pay, the last 4 digits that appear on your payment. -Bear in mind that these last 4 digits are not the ones on your card, but they are linked to it. Both Apple and Google use encrypted numbers to protect your data -If you used a PayPal account to make the purchase, the email address linked to it -The exact amount that was charged -The date of the transaction

Add file or drop files here